Monday, 23 June 2025

Smooth Landings: How Hamad International Airport Delivers a Hassle-Free Baggage Claim Experience

Quick and Hassle-Free Baggage Collection
Published: Sunday, April 06, 2025
Smooth Landings: How Hamad International Airport Delivers a Hassle-Free Baggage Claim Experience

Baggage claim at Hamad International Airport is designed to ensure a seamless and stress-free experience for travelers. The process is well-organized, with clear instructions and support available at every step.

Finding Your Baggage Belt

Upon arrival, your checked baggage will be delivered to one of the belts in the baggage claim area. To locate your designated belt, you can refer to the large information display near Belt 3, which provides flight-specific belt assignments. Each individual belt also has its own display indicating the flights it serves.

For added convenience, travelers can use the airport planner by entering their flight number to quickly find their baggage belt. This planner is accessible via the airport's website or through mobile apps, allowing you to plan ahead and save time.

Oversized or Fragile Items

If you have checked in oversized or fragile items such as wheelchairs, child seats, or musical instruments, these will be delivered separately via special conveyors. Belt A is situated between Belts 2 and 3, while Belt B is located between Belts 7 and 8. It is advisable to securely pack fragile items in hard-shell luggage to minimize damage during transit. Additionally, labeling these items clearly as "Fragile" can help ensure they are handled with extra care.

Pets and Animals

Traveling with pets or other animals requires special handling. Airline representatives will personally deliver animals to you in the baggage claim area. For assistance or inquiries, you can visit the Airline Baggage Service office near Belt 1. It's important to check with your airline beforehand for specific requirements and documentation needed for traveling with pets, such as health certificates and travel crates.

Trolleys and Porters

Free baggage trolleys are available throughout the baggage claim area for passenger convenience. If additional help is needed, porters are on hand to assist with luggage for a fixed fee. Special assistance travelers, Al Maha customers, and unaccompanied minors are eligible for complimentary porter services. This service ensures that those who need extra support can navigate the airport with ease.

Prohibited Items

Passengers are reminded not to include prohibited items in their luggage. These items will be confiscated and cannot be retrieved later. For detailed information on prohibited items, travelers can consult the Security & Customs page on the airport's website. Common prohibited items include sharp objects, flammable liquids, and certain types of batteries. It's crucial to pack wisely to avoid any issues during security checks.

Lost or Damaged Baggage

In case of lost or damaged baggage, passengers should immediately contact an airline representative at the nearest information desk or visit the Baggage Services Office located behind Belt 1. Claims for lost or damaged baggage must be filed promptly, and recovered items are held for up to 30 days before being donated if unclaimed. Keeping a record of your baggage contents and having travel insurance can help mitigate any losses.

Additional Services and Tips

  • Baggage Wrapping: For added security, baggage wrapping services are available at the airport. This can protect your luggage from scratches and tampering.
  • Baggage Storage: If you need to store your luggage temporarily, the airport offers secure storage facilities. This is useful for travelers who have a long layover or need to explore the city before their next flight.

  • Travel Apps: Utilize travel apps to track your baggage and receive updates on flight schedules and baggage claim status. Some popular apps include TripIt and FlightAware.

  • Airport Facilities: Hamad International Airport offers a range of amenities, including restaurants, lounges, and duty-free shopping. Take advantage of these while you wait for your baggage.

  • Travel Documents: Ensure you have all necessary travel documents, such as your passport, visa (if required), and health insurance card. It's also a good idea to make digital copies of these documents and leave them with a trusted friend or family member in case of emergencies.

  • Airport Navigation: Familiarize yourself with the airport layout to avoid confusion. Hamad International Airport provides interactive maps and guides on its website and through mobile apps.

  • Language Support: If you need assistance in a language other than English or Arabic, many airport staff are multilingual. Don't hesitate to ask for help if you need it.

Useful Tips from Travel Experts

  1. Label Your Luggage: Clearly label your luggage with your name, contact information, and destination to prevent mix-ups.
  2. Pack Smart: Consider packing essentials like a change of clothes and important documents in your carry-on luggage in case your checked baggage is delayed.
  3. Arrive Early: Plan to arrive at the airport with plenty of time to spare before your flight to account for any unexpected delays.
  4. Stay Informed: Keep an eye on flight updates and baggage claim status through airport screens and mobile apps.
  5. Travel Insurance: Consider purchasing travel insurance that covers baggage loss or damage for added peace of mind.

Hamad International Airport ensures that all aspects of baggage handling are efficient and traveler-friendly, providing tools like QR codes and displays for navigation while offering personalized services for special needs. Whether you're traveling for business or leisure, the airport's comprehensive services aim to make your journey as smooth as possible.

Explore Kuwait

Kuwait Launches New 7-Day Transit Visa for Eligible Travelers

7-day transit visa to ease travel procedures and promote tourism in Kuwait.
Published: Monday, June 23, 2025
Kuwait Launches New 7-Day Transit Visa for Eligible Travelers

Kuwait has officially approved the issuance of seven-day transit visas for select travelers entering the country via land, particularly through the Abdali border crossing, as part of its strategy to streamline border procedures and enhance regional mobility. The new visa policy, directed by First Deputy Prime Minister and Minister of Interior Sheikh Fahad Al-Yousef, specifically targets Gulf citizens, expatriates residing in GCC countries, European nationals, and diplomatic personnel, especially those arriving from Iraq or transiting through Iran.

Colonel Waleed Al-Azmi, Director of the Abdali Border Crossing Administration, announced that the transit visa allows eligible non-residents to stay in Kuwait for up to seven days, enabling travel between Abdali Port and Kuwait International Airport, or vice versa, to organize onward journeys or complete necessary travel arrangements. The visa is not extendable and does not permit holders to work or study in Kuwait.

To apply, travelers must present a passport valid for at least six months, a confirmed onward ticket, and proof of transit, such as accommodation details or supporting documents for their next destination. The visa application can be submitted through the Kuwait Port Authority, Kuwaiti consulates, or, for some nationalities, via an online portal. The processing fee is KWD 2 (about USD 6.50).

Diplomatic personnel and embassy representatives are also permitted to be present at the border to assist their nationals during the entry and exit process, ensuring smoother procedures and additional support. This move is coordinated between the Ministry of Interior and the Ministry of Foreign Affairs, with certain exceptions and special exemptions available for select nationalities.

The introduction of the 7-day transit visa reflects Kuwait’s broader efforts to facilitate cross-border movement, support regional connectivity, and maintain robust security and compliance at its borders

Israel-Iran Conflict Begins to Impact Tourism in Thailand

Published: Wednesday, June 18, 2025
Israel-Iran Conflict Begins to Impact Tourism in Thailand

Thailand’s tourism sector is facing significant challenges as the ongoing Israel-Iran conflict disrupts travel from key Middle Eastern markets. The Tourism Authority of Thailand (TAT) warns that arrivals from five countries Iran, Iraq, Jordan, Lebanon, and Syria could drop by as much as 50%, with early signs of decline already evident in popular destinations like Phuket due to airspace closures.

Thapanee Kiatphaibool, governor of the TAT, explained that several major airlines flying to Thailand including Emirates, Etihad, Qatar Airways, Flydubai, Air Arabia, Oman Air, and SalamAir have rerouted flights to avoid conflict zones. Tehran-based Mahan Air has temporarily suspended its Bangkok and Phuket routes, causing the Iranian market to effectively vanish during this period.

These five countries represent about 7% of Middle Eastern visitors to Thailand, with the region (excluding Israel) accounting for 100,781 travelers in June 2024. The timing of the conflict coincides with the Eid al-Adha festival, a peak travel period that last year brought 7,165 tourists from these markets. This year, arrivals are expected to fall sharply to between 3,500 and 5,000 as tourists and airlines postpone trips amid uncertainty.

The TAT is also monitoring potential longer-term impacts on larger Middle Eastern markets such as Saudi Arabia, the UAE, Oman, Kuwait, Qatar, and Bahrain, which together contribute 80% of Thailand’s Middle East tourism. Concerns over air travel safety could further dampen demand, affecting hotels in Bangkok, Pattaya, Phuket, and Chiang Mai, which are popular with Middle Eastern visitors.

If the conflict is resolved soon, arrivals may begin to recover in July. Some airlines, including Royal Jordanian Airlines, plan to launch new routes, such as the Amman-Bangkok service starting in August. However, a full recovery depends on how long and severe the conflict’s effects prove to be.

The TAT aims to attract 1.06 million visitors from the Middle East in 2025, an 11% increase over last year, and generate approximately 86 billion baht in revenue. As the situation evolves, Thailand’s tourism industry remains cautiously optimistic but vigilant about the challenges ahead.

Saudi Arabia Confirms Exit and Re-Entry Visa Fees Are Non-Refundable, Even if Unused

Published: Wednesday, June 18, 2025
Saudi Arabia Confirms Exit and Re-Entry Visa Fees Are Non-Refundable, Even if Unused

Saudi Arabia’s General Directorate of Passports (Jawazat) has reiterated that fees paid for exit and re-entry visas are strictly non-refundable, even if the visa is canceled—a policy that has been reconfirmed as thousands of expatriates plan their summer travel. This clarification was issued following a public inquiry from a resident, to which Jawazat responded unequivocally: “If the exit and re-entry visa is cancelled, the fees are non-refundable”.

Under current regulations, a single exit and re-entry visa costs 200 Saudi riyals and is valid for up to two months, with an additional 100 riyals for each extra month, provided the resident’s permit (iqama) remains valid. For multiple exit and re-entry visas, the fee is 500 riyals for up to three months, and 200 riyals for each additional month.

Notably, for residents who are already outside the Kingdom and need to extend their visas, the extension fees are doubled—200 riyals per month for a single visa and 400 riyals per month for a multiple visa.

The process for issuing, canceling, or extending these visas is managed digitally through the Absher platform. To cancel a visa, users must log in, access “Services for Sponsors,” select the relevant individual, and confirm the cancellation; however, the fee remains non-refundable regardless of the reason for cancellation.

Recent regulatory updates have also introduced higher fees for expatriates outside Saudi Arabia, including doubled extension charges and increased costs for renewing residency permits (Iqama) abroad. Penalties for not using or canceling a visa within the allowed time can be steep, starting at 1,000 riyals for the first offense and rising to 3,000 riyals for repeated violations. Overstaying outside Saudi Arabia after a visa expires incurs a fine of 100 USD per month.

These rules apply to all visa holders, including professionals, domestic workers, and dependents, and are part of broader changes to residency and travel regulations aimed at streamlining processes and ensuring compliance. Authorities urge residents to carefully plan their travel and visa applications, as changes or cancellations will not result in a refund of paid fees.

Over 43,000 tourists visit Sri Lanka in early June

Published: Monday, June 16, 2025
Over 43,000 tourists visit Sri Lanka in early June

Sri Lanka’s tourism sector is showing promising signs of recovery, with a 33% year-on-year (YoY) increase in tourist arrivals during the first 10 days of June 2025. The island welcomed 43,962 visitors compared to 33,017 in the same period last year.

The daily average number of tourists also rose significantly, reaching 4,396 visitors per day, up from 3,302 during the first 10 days of June 2024. This uptick is encouraging, especially given that June is traditionally an off-season month for travel to Sri Lanka.

The Sri Lanka Tourism Development Authority (SLTDA) projects 177,257 arrivals for the entire month of June. However, industry stakeholders remain cautious due to a shortfall in arrivals during the first five months of 2025. From January to May, tourist arrivals missed projections by a cumulative 279,452 visitors, underscoring ongoing challenges in converting interest into actual visits despite improving macroeconomic conditions.

Between January 1 and June 10, 2025, Sri Lanka welcomed over 1.07 million tourists, marking a 16% increase compared to 927,196 visitors during the same period in 2024. Notably, arrivals in January, February, and May 2025 exceeded pre-pandemic levels seen in 2018, highlighting Sri Lanka’s renewed appeal as a travel destination.

Despite these positive trends, consistent growth remains elusive. A key hurdle has been the delay in launching a global tourism campaign, which has not been updated in 16 years. The much-anticipated ‘Nation Branding’ campaign, set to launch on June 26, is expected to boost Sri Lanka’s visibility in key markets and drive higher arrivals during the lucrative winter season.

In June 2025, India, the UK, and Bangladesh emerged as the top source markets, contributing 12,362, 3,740, and 2,717 tourists respectively. Year-to-date, India leads with 216,422 arrivals, followed by Russia (111,285) and the UK (100,014). These markets remain central to Sri Lanka’s tourism recovery strategy.

Sri Lanka aims to attract 3 million tourists and generate $5 billion in tourism revenue by the end of 2025. To meet this target, the industry needs to draw approximately 1.93 million visitors 64.2% of the annual goal during the remaining months of the year. So far, the sector has generated over $1.54 billion in revenue in the first five months, with $3.46 billion still needed to reach the target.

In 2024, Sri Lanka’s tourism revenue reached $3.16 billion, a substantial 53.2% increase from $2.07 billion in 2023, reflecting the sector’s strong recovery momentum.

Stay tuned for updates on the upcoming Nation Branding campaign and further developments in Sri Lanka’s tourism industry.

UAE Residents to Enjoy Visa-Free Travel to Armenia Starting July 1

New policy set to boost tourism and strengthen UAE-Armenia ties.
Published: Thursday, June 12, 2025
UAE Residents to Enjoy Visa-Free Travel to Armenia Starting July 1

Starting July 1, 2025, residents of the United Arab Emirates (UAE) holding valid residency permits will be able to enter Armenia without a visa, marking a significant expansion of Armenia’s visa-free travel policy. Previously, only UAE nationals enjoyed visa-free access, while expatriate residents had to obtain visas on arrival.

The new policy applies to residents with residency permits valid for at least six months and allows stays of up to 90 days within any 180-day period for tourism, leisure, or business purposes.

This change is part of a broader Armenian government initiative to enhance tourism, investment, and economic ties with the Gulf Cooperation Council (GCC) countries, which include the UAE, Saudi Arabia, Bahrain, Kuwait, Oman, and Qatar. The policy also aligns with Armenia’s visa-free arrangements for residents of the European Union, the Schengen Area, and the United States.

The Armenian cabinet approved this reform in May 2025 to facilitate easier travel for expatriates living in these economically significant regions and to boost Armenia’s attractiveness as a destination for short-term visitors and business travelers.

Armenia’s strategic location at the crossroads of Europe and Asia, combined with its rich cultural heritage—including UNESCO World Heritage monasteries like Geghard and Khor Virap—and natural attractions such as Lake Sevan and Dilijan National Park, makes it an appealing destination for UAE residents, particularly expatriates.

The country is accessible via direct flights from Dubai and other UAE cities through airlines such as flydubai, Air Arabia, and Wizz Air. Armenian tourism officials expect the visa-free entry for UAE residents to increase tourist arrivals, strengthen economic relations, and promote business engagements between Armenia and the GCC.

Lusine Gevorgyan, Chairperson of Armenia’s Tourism Committee, emphasized that this milestone reflects Armenia’s commitment to making the country more accessible to regional travelers seeking meaningful cultural and leisure experiences. The visa waiver is also expected to encourage more frequent travel and investment flows, with officials optimistic about a rise in direct flights and business cooperation.

In summary, from July 1, 2025, UAE residents with valid residency permits will benefit from visa-free entry to Armenia for up to 90 days, a move designed to enhance tourism, business, and bilateral relations between Armenia and the GCC region.