
Kuwait Airways has placed the comfort and convenience of Hajj pilgrims at the forefront of its operations this season, according to Chairman Abdulmohsen Al-Faqan. The airline has implemented comprehensive preparations, including the formation of a permanent Hajj and Umrah committee that oversees all aspects of the pilgrimage journey throughout the year.
This committee, comprised of representatives from key sectors of the company, is dedicated to ensuring that the needs and expectations of pilgrims are met at every stage, from departure to return.
The commitment was evident during the recent farewell for the first group of pilgrims at Terminal 4 of Kuwait International Airport, where travelers were welcomed and presented with souvenirs as a gesture of goodwill. Al-Faqan emphasized that these efforts reflect Kuwait Airways’ ongoing dedication to providing a smooth, convenient, and simplified travel experience, facilitated through close coordination with various national sectors.
Extensive logistical planning has been undertaken for the 2025 Hajj season. A total of 36 flights are scheduled to transport nearly 8,000 Kuwaiti pilgrims to Saudi Arabia by the end of Monday. The Directorate General of Civil Aviation (DGCA) has deployed field teams in collaboration with the Ministries of Awqaf, Health, and Interior, as well as Customs and ground service providers, to guide and assist pilgrims throughout the departure process.
The first flights, operated by Kuwait Airways and Saudi Airlines, departed smoothly, with each carrying about 200 pilgrims, marking a serene and efficient start to the Hajj season.
Further supporting pilgrims’ needs, Kuwait Airways has increased religious programming on board in both Arabic and English, and has facilitated special arrangements such as allowing Zamzam water in luggage compartments, provided it is well-sealed. The airline has also coordinated with Hajj mission officials and travel agencies to streamline procedures, including offering luggage services a day ahead of travel to minimize congestion at the airport.
These initiatives align with recent agreements between Kuwait and Saudi Arabia, which aim to further streamline Hajj arrangements for Kuwaiti pilgrims. The agreements cover critical aspects such as transportation, catering, and housing services, and emphasize the importance of proper documentation and adherence to regulations for a smooth pilgrimage experience.
Overall, Kuwait Airways’ multifaceted approach underscores its commitment to ensuring that Kuwaiti pilgrims enjoy a safe, comfortable, and spiritually fulfilling journey during the Hajj season.