Wednesday, 28 May 2025

HIA Expands with Concourses D and E, Enhancing Passenger Experience and Global Connectivity

Published: Sunday, March 23, 2025
HIA Expands with Concourses D and E, Enhancing Passenger Experience and Global Connectivity

Doha’s Hamad International Airport (HIA) has reached a significant milestone in its expansion journey with the inauguration of state-of-the-art Concourses D and E on March 19. This development increases the airport’s total floor space to 845,000 square meters across its five concourses (A, B, C, D, and E), marking a 14% growth compared to pre-expansion levels.

The new concourses, spanning 102,000 square meters collectively, introduce 17 additional contact gates, bringing the total number of contact gates to 62—a 40% increase. This expansion boosts HIA’s annual passenger capacity to 65 million, further solidifying its position as a global aviation hub.

The enhanced gate capacity and optimized flight operations are set to significantly improve connectivity for both passengers and airlines. According to HIA officials, the expansion will eliminate approximately 350,000 bus transfers annually, streamlining the movement of passengers between aircraft and the terminal.

These upgrades ensure greater connectivity, streamlined operations, and a significant reduction in bus transfers, stated HIA.

In addition to operational improvements, the new concourses feature cutting-edge self-boarding systems, leveraging smart technology to expedite document verification and reduce wait times. This innovation promises a faster, more efficient boarding process, enhancing the overall travel experience. 

The expansion also introduces 2,700 square meters of new retail space, including nine retail and food and beverage outlets, offering passengers a diverse range of shopping and dining options.

Hamad Ali al-Khater, Chief Operating Officer at HIA, highlighted the airport’s growing passenger numbers, noting that HIA served nearly 53 million passengers in 2024. The completion of Concourses D and E marks the final phase of an ambitious expansion project that began in 2018. 

This transformative journey included the unveiling of the ‘ORCHARD’ in 2022, a 6,000-square-meter indoor tropical garden that redefines the passenger experience with its serene ambiance.

The expansion also features an enhanced Central Concourse, designed to improve passenger flow and operational efficiency, alongside a revamped retail and dining portfolio showcasing global luxury brands and diverse culinary offerings. 

With these advancements, HIA continues to elevate traveler comfort and reinforce Doha’s status as a key global aviation hub, catering to the growing demands of international carriers and passengers alike.

Emirates A350 Makes Landmark Debut in Amman

Published: Wednesday, May 28, 2025
Emirates A350 Makes Landmark Debut in Amman

Emirates Airlines has officially introduced its advanced Airbus A350 aircraft on the Dubai–Amman route, marking a major milestone for both the airline and Jordan’s aviation sector. The A350 made its debut landing at Amman’s Queen Alia International Airport on May 20, 2025, two weeks ahead of its initially scheduled June 1 launch, with flight EK905 departing Dubai at 22:10 and arriving in Amman at 00:15.

The return service, EK906, left Amman at 02:05 and landed in Dubai at 06:05, establishing the A350 as a regular fixture on Emirates’ second daily service between the two cities.

The Emirates A350 is configured with 312 seats across three cabins: 32 next-generation Business Class lie-flat seats in a 1-2-1 layout, 21 Premium Economy seats in a 2-3-2 arrangement, and 259 Economy Class seats in a 3-3-3 configuration. The aircraft is designed for enhanced passenger comfort, featuring higher ceilings, wider aisles, and a quieter cabin environment. 

Notably, the A350 offers improved seat ergonomics, a brand-new 6-way adjustable headrest in Economy Class for better neck support, and larger overhead storage bins.

Passengers benefit from Emirates’ latest in-flight entertainment system, ICE, which now includes a cinematic 4K display, an intuitive interface for visually impaired travelers, faster Wi-Fi, improved lighting, and a vast content library. Additional features include digital newspapers and magazines, touchscreen call bell buttons for crew service, and a spacious galley area for passengers to stretch and access complimentary snacks.

The A350’s introduction to Amman is part of Emirates’ broader strategy to modernize its fleet and expand its network. The aircraft currently serves six other destinations, including Edinburgh, Kuwait, and Mumbai, and will soon be deployed to cities such as Oslo, Istanbul, and Ho Chi Minh City. By the end of 2025, Emirates plans to operate the A350 on 17 global routes.

This deployment highlights Emirates’ 39-year relationship with Jordan, dating back to 1986, and underscores the airline’s commitment to strengthening connectivity, tourism, and trade links between Dubai, Amman, and beyond. Emirates also continues to operate its flagship A380 on the Dubai–Amman route, providing travelers with more premium options and enhanced travel experiences.

Etihad Airways and TAP Air Portugal Forge Frequent Flyer Partnership to Enhance Global Travel Benefits

Published: Monday, May 19, 2025
Etihad Airways and TAP Air Portugal Forge Frequent Flyer Partnership to Enhance Global Travel Benefits

Etihad Airways and TAP Air Portugal have officially launched a comprehensive frequent flyer partnership as of May 14, 2025, marking a significant expansion in loyalty benefits and global connectivity for travelers. Under this new agreement, members of Etihad Guest and TAP Miles&Go can now earn and redeem miles seamlessly across both airlines’ networks, greatly enhancing travel flexibility and reward options.

For Etihad Guest members, the partnership opens up the ability to redeem miles not only on flights but also on worldwide hotel stays, holiday packages, and a wide range of products from the Etihad Guest Reward Shop. TAP Miles&Go members enjoy similar flexibility, with the option to use their miles for flights and a variety of exclusive offers, including items from the TAP Store.

This integration means that both frequent and occasional travelers can accelerate their rewards and enjoy a more comprehensive travel experience, covering everything from airfare to accommodation and curated holiday packages.

The partnership builds on a strategic codeshare agreement established between the two airlines in 2023, which had already enhanced connectivity and destination choices for passengers. The combined route networks now span North and South America, Europe, Africa, Asia, Australia, and the Middle East, allowing members to access a truly global array of destinations.

For example, Etihad Guest members can earn miles on TAP-operated flights to cities such as Los Angeles, Rio de Janeiro, and Cancun, while TAP Miles&Go members can now earn and redeem miles on Etihad’s growing network, including new destinations like Chiang Mai, Hong Kong, and Medan.

The partnership also emphasizes improved customer experience through streamlined booking, mileage tracking, and the potential for joint promotions, tier benefits, and personalized offers. According to Mark Potter, Managing Director of Etihad Guest, this collaboration offers members even more ways to earn and redeem miles across the Americas, Europe, and Africa, reinforcing Etihad’s commitment to rewarding loyalty wherever members travel.

Pedro Flores Ribeiro, Director of TAP Miles&Go, highlighted the excitement of offering TAP members the opportunity to redeem miles on Etihad flights and welcoming Etihad Guest members to experience TAP’s renowned Portuguese hospitality.

Both airlines bring strong reputations and extensive networks to the partnership. Etihad Airways, based in Abu Dhabi, is recognized for its award-winning service and global reach, while TAP Air Portugal, a Star Alliance member since 2005, operates one of the youngest and most efficient fleets in Europe and has been ranked the safest airline in Europe for 2025.

This alliance is expected to drive cross-brand loyalty, attract new customers, and set a new standard for frequent flyer benefits in the competitive airline industry

IndiGo Expands Globally with Daily Fujairah Flights, Additional Dreamliners, and New European Routes

Published: Saturday, May 10, 2025
IndiGo Expands Globally with Daily Fujairah Flights, Additional Dreamliners, and New European Routes

India’s budget airline powerhouse, IndiGo, is making bold moves to expand its international presence, with the launch of daily direct flights from Mumbai and Kannur to Fujairah starting May 15. This milestone makes Fujairah IndiGo’s fifth UAE destination and its 41st international route, strengthening the airline’s strategic footprint across the Middle East.

To enhance connectivity beyond Fujairah, IndiGo will also offer dedicated bus services linking Fujairah with Dubai and Sharjah—adding to its existing UAE network that includes Abu Dhabi, Dubai, Ras Al Khaimah, and Sharjah.

“As our 41st international destination and fifth in the UAE, these new flights will further enhance regional connectivity,” said Vinay Malhotra, Head of Global Sales at IndiGo.

Wider Horizons: Dreamliners and Europe-Bound Ambitions
The Fujairah announcement comes as part of a broader international expansion push by the airline. On Friday, IndiGo revealed it is increasing its wide-body fleet by acquiring two additional Boeing 787-9 Dreamliners from Norse Atlantic Airways, adding to an existing damp-lease agreement that already includes four aircraft.

Currently, one Dreamliner (registration LN-FNC) has been flying under IndiGo’s banner since March 1, 2025, with three more set to be deployed later this year. The two newly announced aircraft are expected to join the fleet by early 2026, with the lease potentially extending to 18 months, pending regulatory approval.

These long-haul aircraft will play a pivotal role in IndiGo’s upcoming routes to Europe, including new services to Manchester and Amsterdam Schiphol set to launch in July 2025. The airline will initially operate these routes using Norse aircraft before transitioning to its own fleet of 30 Airbus A350-900s, the first of which is expected in 2027.

With growing momentum in both regional and long-haul markets, IndiGo’s latest moves signal a clear intention: to elevate itself from a domestic leader to a formidable global player.

Riyadh Air to Buy Boeing Planes from Canceled Chinese Orders

Published: Saturday, May 10, 2025
Riyadh Air to Buy Boeing Planes from Canceled Chinese Orders

Riyadh Air, the Saudi Arabian startup airline backed by the Public Investment Fund, has expressed its willingness to purchase Boeing aircraft originally intended for Chinese airlines, should those deliveries be blocked due to the intensifying trade war between the United States and China.

CEO Tony Douglas stated at the Arabian Travel Market conference in Dubai that the airline had made it clear to Boeing that it would be ready to take all available jets if China’s suspension of Boeing deliveries persists, a move prompted by reciprocal tariffs between the two economic giants.

China recently ordered its airlines to halt the acceptance of new Boeing jets in response to the U.S. imposing tariffs as high as 145% on Chinese imports. In retaliation, Beijing levied 125% duties on American goods, including aircraft, making Boeing jets financially unviable for Chinese carriers. This standoff has left dozens of Boeing planes undelivered, with some already repatriated to the United States, and has prompted Boeing to seek alternative buyers in a tight global jet market.

Riyadh Air, which plans to launch operations later this year, has been rapidly expanding its fleet and workforce. The airline has already placed orders for up to 72 Boeing 787 Dreamliners and 60 Airbus A321neo jets, and intends to announce an additional wide-body aircraft order this summer.

With nearly 500 employees hired and plans to double its staff within a year, Riyadh Air aims to capitalize on regional demand, particularly within the Gulf Cooperation Council, and is positioning itself as a key player ready to absorb aircraft sidelined by global trade tensions.

Riyadh Air Expands Global Reach with Key Partnerships Covering 125 Countries

Published: Friday, May 09, 2025
Riyadh Air Expands Global Reach with Key Partnerships Covering 125 Countries

Riyadh Air is making headlines with its ambitious expansion plans, having recently secured 11 strategic agreements during the Arabian Travel Market (ATM) in Dubai. These partnerships will allow the airline to extend its operations to 125 countries, marking a significant milestone in its growth trajectory.

Collaborations with established entities such as DNATA, Discover the World Momentum, Aviareps, and Satguru Representation Services aim to enhance the airline's global footprint and streamline travel experiences for customers.

Osamah Alnuaiser, Senior Vice President of Marketing and Corporate Communications at Riyadh Air, stated that these agreements reflect the airline's commitment to becoming a true global player. “These partnerships will push the boundaries of travel for our guests and reinforce our determination to offer exceptional service,” he noted.

The focus will be on improving customer experiences across key regions including Europe, Asia, the Middle East, Australasia, and Africa, showcasing the rich hospitality that Saudi Arabia is known for.

In addition to enhancing connectivity, Riyadh Air is also focused on technological innovation. The airline has partnered with Loyalty Juggernaut to develop a next-generation loyalty program, which will utilize advanced analytics to deliver personalized rewards and engagement opportunities for travelers. This initiative is aimed at fostering customer loyalty and enhancing overall satisfaction.

Furthermore, Riyadh Air is working with major travel technology distributors like Amadeus and Sabre to implement cutting-edge retail solutions that will streamline the booking process. These technological advancements are intended to modernize the airline's digital strategy and improve the overall customer journey.

As the airline gears up for its inaugural flight later this year, it plans to connect Riyadh with over 100 international destinations by 2030. This ambitious goal aligns with Saudi Arabia's Vision 2030 initiative, which seeks to diversify the economy and significantly boost the tourism sector.

The establishment of Riyadh as a major global aviation hub is expected to attract millions of visitors, contributing to economic growth and positioning the country as a vital player in the international travel market.

In summary, Riyadh Air is poised to transform the landscape of air travel with its extensive partnerships and innovative strategies, reinforcing Saudi Arabia's commitment to becoming a global tourism destination.