Wednesday, 09 July 2025

Smooth Landings: How Hamad International Airport Delivers a Hassle-Free Baggage Claim Experience

Quick and Hassle-Free Baggage Collection
Published: Sunday, April 06, 2025
Smooth Landings: How Hamad International Airport Delivers a Hassle-Free Baggage Claim Experience

Baggage claim at Hamad International Airport is designed to ensure a seamless and stress-free experience for travelers. The process is well-organized, with clear instructions and support available at every step.

Finding Your Baggage Belt

Upon arrival, your checked baggage will be delivered to one of the belts in the baggage claim area. To locate your designated belt, you can refer to the large information display near Belt 3, which provides flight-specific belt assignments. Each individual belt also has its own display indicating the flights it serves.

For added convenience, travelers can use the airport planner by entering their flight number to quickly find their baggage belt. This planner is accessible via the airport's website or through mobile apps, allowing you to plan ahead and save time.

Oversized or Fragile Items

If you have checked in oversized or fragile items such as wheelchairs, child seats, or musical instruments, these will be delivered separately via special conveyors. Belt A is situated between Belts 2 and 3, while Belt B is located between Belts 7 and 8. It is advisable to securely pack fragile items in hard-shell luggage to minimize damage during transit. Additionally, labeling these items clearly as "Fragile" can help ensure they are handled with extra care.

Pets and Animals

Traveling with pets or other animals requires special handling. Airline representatives will personally deliver animals to you in the baggage claim area. For assistance or inquiries, you can visit the Airline Baggage Service office near Belt 1. It's important to check with your airline beforehand for specific requirements and documentation needed for traveling with pets, such as health certificates and travel crates.

Trolleys and Porters

Free baggage trolleys are available throughout the baggage claim area for passenger convenience. If additional help is needed, porters are on hand to assist with luggage for a fixed fee. Special assistance travelers, Al Maha customers, and unaccompanied minors are eligible for complimentary porter services. This service ensures that those who need extra support can navigate the airport with ease.

Prohibited Items

Passengers are reminded not to include prohibited items in their luggage. These items will be confiscated and cannot be retrieved later. For detailed information on prohibited items, travelers can consult the Security & Customs page on the airport's website. Common prohibited items include sharp objects, flammable liquids, and certain types of batteries. It's crucial to pack wisely to avoid any issues during security checks.

Lost or Damaged Baggage

In case of lost or damaged baggage, passengers should immediately contact an airline representative at the nearest information desk or visit the Baggage Services Office located behind Belt 1. Claims for lost or damaged baggage must be filed promptly, and recovered items are held for up to 30 days before being donated if unclaimed. Keeping a record of your baggage contents and having travel insurance can help mitigate any losses.

Additional Services and Tips

  • Baggage Wrapping: For added security, baggage wrapping services are available at the airport. This can protect your luggage from scratches and tampering.
  • Baggage Storage: If you need to store your luggage temporarily, the airport offers secure storage facilities. This is useful for travelers who have a long layover or need to explore the city before their next flight.

  • Travel Apps: Utilize travel apps to track your baggage and receive updates on flight schedules and baggage claim status. Some popular apps include TripIt and FlightAware.

  • Airport Facilities: Hamad International Airport offers a range of amenities, including restaurants, lounges, and duty-free shopping. Take advantage of these while you wait for your baggage.

  • Travel Documents: Ensure you have all necessary travel documents, such as your passport, visa (if required), and health insurance card. It's also a good idea to make digital copies of these documents and leave them with a trusted friend or family member in case of emergencies.

  • Airport Navigation: Familiarize yourself with the airport layout to avoid confusion. Hamad International Airport provides interactive maps and guides on its website and through mobile apps.

  • Language Support: If you need assistance in a language other than English or Arabic, many airport staff are multilingual. Don't hesitate to ask for help if you need it.

Useful Tips from Travel Experts

  1. Label Your Luggage: Clearly label your luggage with your name, contact information, and destination to prevent mix-ups.
  2. Pack Smart: Consider packing essentials like a change of clothes and important documents in your carry-on luggage in case your checked baggage is delayed.
  3. Arrive Early: Plan to arrive at the airport with plenty of time to spare before your flight to account for any unexpected delays.
  4. Stay Informed: Keep an eye on flight updates and baggage claim status through airport screens and mobile apps.
  5. Travel Insurance: Consider purchasing travel insurance that covers baggage loss or damage for added peace of mind.

Hamad International Airport ensures that all aspects of baggage handling are efficient and traveler-friendly, providing tools like QR codes and displays for navigation while offering personalized services for special needs. Whether you're traveling for business or leisure, the airport's comprehensive services aim to make your journey as smooth as possible.

Qatar Airways emerges as the top-performing airline for in-flight Wi-Fi connectivity.

Published: Tuesday, July 08, 2025
Qatar Airways emerges as the top-performing airline for in-flight Wi-Fi connectivity.

Qatar Airways has emerged as the best performing airline in in-flight Wi-Fi connectivity, leveraging SpaceX’s Starlink high-speed internet service to deliver an unparalleled onboard experience. According to a recent Ookla report, the airline boasts median download speeds of 120.6 Mbps, positioning it at the forefront of in-flight internet innovation globally.

Qatar Airways’ rapid and ambitious rollout of Starlink installations is one of the fastest in the aviation industry. The airline has equipped over 50 percent of its Boeing 777 fleet with Starlink, completing installations on 30 aircraft as of early 2025. This milestone was achieved just months after launching the world’s first Boeing 777 Starlink-enabled flight and surpassing its initial target of 12 installations for 2024.

The airline’s CEO, Engr. Badr Mohammed Al-Meer, highlighted that Qatar Airways is also pioneering the introduction of Starlink Wi-Fi on its Airbus A350 fleet, becoming the first airline worldwide to offer this cutting-edge connectivity on the aircraft type. This expansion will provide more passengers with complimentary, ultra-fast Wi-Fi, enabling seamless streaming, gaming, and work at 35,000 feet.

Starlink’s low-Earth orbit (LEO) satellite constellation underpins the superior internet performance, offering faster speeds, significant upload capabilities, and low latency compared to traditional geostationary satellite systems. While Qatar Airways also operates planes with geostationary orbit (GEO) connectivity, the LEO-powered Starlink service distinctly elevates its Wi-Fi quality, making it a standout performer alongside Hawaiian Airlines, which also uses Starlink.

The airline has optimized the installation process to minimize operational disruption, reducing retrofit time from several days to just 9.5 hours per aircraft, with installations scheduled overnight to avoid impacting flight schedules.

Passengers benefit from a seamless, gate-to-gate connection experience without cumbersome logins or fees, as Qatar Airways offers Starlink Wi-Fi free of charge. This service marks a significant leap forward in onboard connectivity, rivaling ground-based internet speeds and setting a new standard for the industry.

As in-flight Wi-Fi becomes a key differentiator for premium international carriers, Qatar Airways’ leadership in adopting Starlink technology not only enhances passenger comfort and convenience but also strengthens its competitive edge in the global airline market.

In summary, Qatar Airways’ commitment to innovation and passenger experience through the widespread deployment of Starlink Wi-Fi cements its reputation as a trailblazer in aviation connectivity, delivering the fastest and most reliable in-flight internet service available today.

GAC processes more than 589,000 customs declarations in May

Published: Tuesday, July 08, 2025
GAC processes more than 589,000 customs declarations in May

The General Authority of Customs (GAC) has reported a remarkable milestone in May 2025, processing over 589,000 customs declarations through Qatar’s ports, underscoring the nation’s growing role as a dynamic trade hub in the region.

According to the June 2025 Customs newsletter, a total of 589,593 declarations were recorded, with air cargo dominating at 480,003 declarations, followed by land customs at 20,423 and sea ports at 16,645. Impressively, the GAC released 96.96% of customs data within just one hour, reflecting the efficiency of its operations. Additionally, 22,647 declarations were transferred to government entities during the month.

The United States and India continued to lead as the top countries for imports and exports, respectively, highlighting Qatar’s strategic trade partnerships. The GAC also registered 147 seizures in May, with the largest confiscation being 5,275 grams of marijuana. The Ministry of Public Health Department was recognized for its swift processing, completing releases in an average of 5.44 hours.

Beyond these figures, the GAC has made significant strides in securing the entry of passengers and goods, facilitating trade exchanges, and enhancing cooperation with both local and international entities. This includes continuous development in human resources, procedural improvements, and technological advancements aimed at streamlining trade and meeting local market demands.

In a bid to strengthen community involvement in customs enforcement, the GAC recently launched the ‘Kafih’ service, a national initiative that enables secure and confidential reporting of customs violations and smuggling activities. This service aims to bolster national security and protect the economy by preventing the entry of prohibited goods and detecting fraud.

Further embracing digital transformation, the Authority introduced the Al-Nadeeb trade community app, designed to simplify customs clearance for clearance companies, traders, and importers through smart devices. This platform ensures faster processing and easier access to all customs procedures.

A landmark achievement was the successful direct electronic integration between the Al-Nadeeb Customs Clearance System and the International Road Transport Union’s Digital TIR Carnet Service. Coordinated with Qatar Chamber, this integration facilitates instant and secure data exchange for road shipments under the TIR Convention, marking a pivotal step in modernizing customs operations and enhancing international digital cooperation.

These advancements collectively position Qatar’s customs framework as a model of efficiency and innovation, supporting the country’s vision to become a leading global trade hub while safeguarding national interests and economic growth.

UAE Golden Visa Nomination: Here’s How the Process Works

Published: Tuesday, July 08, 2025
UAE Golden Visa Nomination: Here’s How the Process Works

The United Arab Emirates’ Golden Visa program offers a long-term residence permit designed to attract and retain exceptional global talent. This visa allows investors, entrepreneurs, scientists, outstanding students, humanitarian pioneers, and frontline heroes to live, work, or study in the UAE with exclusive benefits and greater security.

The Golden Visa is issued for either five or ten years, depending on the applicant’s category, and is renewable upon meeting the required conditions.

Key benefits include no requirement for a local sponsor, unlike standard UAE residence visas, giving holders greater independence. They can also stay outside the UAE for more than six moths without losing residency status, which is not allowed under regular visas. Additionally, Golden Visa holders can sponsor their family members and children regardless of age, as well as an unlimited number of domestic helpers. In the unfortunate event of the visa holder’s death, family members can remain in the UAE until the visa’s validity expires.

Applicants must submit nominations through the Federal Authority for Identity, Citizenship, Customs and Port Security (ICP) smart services portal. The process involves selecting the visa category, providing detailed personal and professional information, uploading required documents, and paying applicable fees.

Certain categories require official recommendations: artists and cultural figures need approval from cultural authorities; innovators and inventors from the Ministry of Economy; athletes from sports authorities; digital talents from the UAE Council for Artificial Intelligence and Digital Transactions; and other exceptional talents from relevant federal or local bodies.

The fees include an e-services fee of AED 28, an ICP fee of AED 22, and a smart services fee of AED 100. Applications are rejected if incomplete data is not provided within 30 days or if the application is returned three times due to missing information.

In a significant development, the UAE has introduced a nomination-based Golden Visa program that makes it easier for Indian nationals to obtain lifetime residency without the previously mandatory property or business investments. Indians can now apply by paying a one-time fee of AED 100,000 (approximately INR 23.3 lakh), provided they meet eligibility criteria based on professional achievements, societal contributions, or potential value to the UAE’s cultural, scientific, or economic sectors.

This new pathway expands eligibility beyond investors and entrepreneurs to include nurses, educators, content creators, scientists, executives, and other professionals, reflecting the UAE’s commitment to welcoming diverse talents. The program is currently being piloted with Indian applicants, with over 5,000 expected to apply in the initial months.

Overall, the UAE Golden Visa represents a strategic initiative to foster innovation, investment, and cultural exchange by offering long-term residency with unparalleled benefits. The recent easing of access for Indians reinforces the UAE’s position as a global hub for talent and opportunity.

London–Hanoi Flight Diverts to India Due to Medical Emergency, Causing Delay in Arrival

Published: Tuesday, July 08, 2025
London–Hanoi Flight Diverts to India Due to Medical Emergency, Causing Delay in Arrival

A Vietnam Airlines flight traveling from London Heathrow Airport to Hanoi was forced to make an emergency landing at Kolkata’s Netaji Subhas Chandra Bose International Airport after a Danish passenger experienced a serious medical emergency approximately nine hours into the flight. The flight, designated VN56, departed London on Sunday night local time and was en route to Hanoi when the passenger’s health suddenly deteriorated.

The cabin crew promptly administered first aid onboard, but the passenger’s condition did not improve, prompting the captain to make the critical decision to divert the flight. Prior to landing, the flight crew coordinated with Kolkata airport authorities to ensure medical teams were ready to provide immediate assistance upon arrival.

Once on the ground, the passenger was swiftly transported to a nearby hospital accompanied by two family members for further medical evaluation and treatment. The airline confirmed that the passenger’s condition was stable after transfer. After completing the necessary procedures and ensuring the passenger was in safe hands, flight VN56 resumed its journey to Hanoi at 3:43 p.m. local time on Monday, arriving approximately three hours behind schedule.

This incident is part of a recent pattern of Vietnam Airlines flights being diverted due to passenger health emergencies. Just days earlier, on June 30, flight VN7569 from Hanoi to Nha Trang was diverted to Da Nang due to a medical issue onboard. Earlier in June, on the 16th, flight VN158 from Da Nang to Hanoi made an emergency landing at Phu Bai Airport in Hue for similar reasons. Additionally, on May 5, 2025, flight VN35 from Hanoi to Frankfurt was diverted to Erzurum Airport in Turkey after a passenger required urgent medical attention.

Vietnam Airlines has reiterated the importance of passenger health awareness, advising travelers to consult with medical professionals before flying if they experience any unusual symptoms or have pre-existing health conditions that may be exacerbated by air travel. The airline also emphasized that flight crews are trained to handle medical emergencies and that safety remains their highest priority.

Medical emergencies in-flight pose significant challenges due to limited resources and the need for quick decision-making. Airlines worldwide have protocols in place to manage such situations, including coordinating with ground medical services and, when necessary, diverting flights to the nearest suitable airport. The recent series of diversions by Vietnam Airlines highlights both the unpredictability of medical emergencies and the airline’s commitment to passenger safety.

Passengers planning to travel long-haul or with known health issues are encouraged to carry relevant medical documentation, medications, and to inform airline staff of any special needs prior to boarding. This ensures timely and appropriate care can be provided if emergencies arise during the flight.

Asia’s Largest International Airport Poised to Open by November 2025

Published: Tuesday, July 08, 2025
Asia’s Largest International Airport Poised to Open by November 2025

The Noida International Airport (DXN) in Jewar, Uttar Pradesh, is on the verge of transforming the aviation landscape in India, with its opening now firmly targeted for November 2025. Envisioned as Asia’s largest international airport upon completion, the project has reached over 80% construction progress and is entering its final stretch after overcoming several delays.

Originally slated for a September 2024 launch, the airport’s timeline was pushed back due to setbacks in terminal construction and pending regulatory approvals. Revised targets in April and June 2025 were also missed, but officials now express strong confidence in the November deadline. Uttar Pradesh Industrial Development Minister Nand Gopal Gupta ‘Nandi’ highlighted the government’s commitment, emphasizing that the project has moved beyond symbolic status to real execution.

The phased operational rollout will see domestic and cargo flights beginning around September 15, 2025, with full-scale international operations planned for November. However, two crucial approvals remain outstanding: an aerodrome license from the Directorate General of Civil Aviation (DGCA) and security clearance from the Bureau of Civil Aviation Security (BCAS). These are essential for the airport to commence commercial traffic, and a joint inspection by the DGCA, BCAS, and Airports Authority of India was scheduled in May to assess readiness.

Strategically located about 75 km from Delhi’s Indira Gandhi International Airport, the new airport will also serve Noida, Agra, and Dadri. In its first phase, it aims to handle 12 million passengers annually, with a vision to scale up to 70 million by 2040–2050, making it the world’s fourth-largest airport by area and passenger capacity. Once operational, Uttar Pradesh will become the only Indian state with five international airports.

The airport will feature a state-of-the-art Ground Transportation Center, integrating metro rail, bus terminals, taxi lanes, and private parking. A high-speed rail link between Delhi and Varanasi is planned, reducing travel time between Delhi and the airport to just 21 minutes. A multimodal cargo hub, developed with Air India SATS, will handle over 100,000 tons of cargo annually at launch, with future expansion in the pipeline.

Environmental sustainability has also been prioritized, with more than 580 mature trees relocated and an eight-acre forest buffer zone created. The terminal’s architecture draws from North Indian culture and heritage, focusing on natural light and energy efficiency.

Backed by a total investment of ₹34,000 crore, with ₹10,056 crore allocated for the first phase, the airport is being developed by Zurich Airport International AG, which will operate it under a 40-year concession agreement. The facility is poised to become a major driver of logistics, tourism, and industrial growth in western Uttar Pradesh.

As the project enters its final months, anticipation is high. If completed as planned, Noida International Airport will not only relieve congestion at Delhi’s existing airport but also mark a significant leap in India’s airport capacity and regional connectivity.